LOCAL 6143 - San Antonio, Texas

In the Revenue Management Center, the Center Manager Eric Staten was issued a Cease and Desist letter regarding the new scheduling violating our members Seniority, until the grievance can be heard till completion, or a mutually agreed upon solution is met that doesn't violate our members Seniority. They have been given till close of business on Wednesday, August 21st to respond. We will keep you posted. Currently we are waiting on an additional records request that is relevant to the grievance being heard.
In Unity,
As of this morning the Company has notified us that surplus for Customer Service Technicians (Surplus of 40) for San Antonio has been pulled! This is great news for our CSTs and Prem Techs.


The Union met via conference call with the IEX team in Wichita Falls this morning regarding the roll out of the new schedule prefrencing. The Company is attempting to not allow those who preference for Friday off and receive it as their SN day to not be able to preference as early as possible on Saturdays. The earliest they were allowing you to preference to start would be 8am and not 7am (when center opens). A 2nd level manager actually statesd this gives the lower seniority people a chance to possibly come in earlier and you can't have both the best day off and the earliest start time. First off, I explained that Seniority is one of the most important things the Union fights for and protects in our contract. Second, days off as well as start time should always be done in seniority based order. After going back and forth for about 30 minutes they don't believe they are doing anything wrong as they claim this is being done in other offices. Finally, I explained I represent San Antonio and the members of Local 6143 not other offices. This is a total violation of Seniority and we will move forward on a grievance on behalf of the Local. Since this is a center wide issue I will be filing this grievance on behalf of all of our members in the RMC group so we won't need anymore individual grievances on this particular issue at this time. The grievance will be filed this afternoon (8-2-19).

I will keep everyone posted as this rolls thru the grievance process, and thanks to the many that have contacted me and provided documentation to support the potential seniority violation.

In Unity,




The Union met with Eric Staten of the Credit & Collections department regarding the memo that was sent out late last week regarding conformance and the need for bathroom breaks outside of your two scheduled fifteen minute breaks and your scheduled lunch.

First off the Union understands that the Center is struggling on conformance and it is one of the metrics that is looked at when the Company makes decision to downsize and or close centers. Several of the employees in this office have come from previous Office closures so they get it. However, as I explained to Eric the Union will not sit back and allow the Company to deny bathroom breaks. This is a violation of Article 24 Health & Safety of our contract as well is against OSHA standards. If you are denied a bathroom break we need to know right away so a grievance can be filed.

If you are one of the ones taking extra times to make phone calls in the hallway, chat with your friends, etc. outside of your scheduled breaks and lunch, then please be aware the Company has advised us they are going to start to move to discipline to correct this behavior. In the end we understand the importance of keeping the doors open so anything you can do to help is much appreciated. 

Finally, we also discussed the ongoing interview process for the MST position. Though we left the meeting without telling Eric what we were going to do as I needed time to fully digest the situation and the history with this Temporary Title.

My Understanding is the employees who hold these temporary positions have held them for a long time, some for years. After fully looking at the situation we are under the belief this is a Unilateral change that was not discussed with the Union that will allow the Company to pick and choose who they want to hold these Temp positions. Senior Most Qualified has always been the business practice in the past and if the Company was to change this we believe this is Bargaining in bad faith as this was never discussed with the Union prior to the interviews and potential changes being made.
If the Company wants to implement a Interview process, I believe those whom hold these titles now should be Grandfathered and the new process would simply back fill the need to replace someone should there be an opening in the future through attrition.  
Finally, we will always attempt to resolve an issue before filing a grievance, however should the Company continue to follow the ongoing process, the Local will have no choice but to file a grievance on behalf of our members in this office, as well as board charge with the NLRB for making a unilateral change and bargaining in bad faith.

In Unity,




To all CWA Local 6143 Members:

Please be advised effectice immediately, CWA Local 6143 has been placed into receivership. 

Any questions regarding member representation or other Union Business matters should be directed to Billy Moffett, Staff Representative. He can be reached at 210-224-6143.


Billy Moffett, Temporary Administrator CWA Local 6143

Here’s what we’re fighting for in our 2017 negotiations with AT&T:

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To all Members,

In regards to the Ballot Instructions Item 3 sentence 5, the sentence reads ‘ENVELOPES RECEIVED WITHOUT VOTER INFORMATION OR CONTAINING DAMAGED CONTROL NUMBERS WILL BE VOIDED”, this line was not properly amended to suit our current election for the CWA 77th National Convention. No “control numbers” were used on any forms in this process. The amended Instructions should read as follows.



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